Complete Inventory, Warranty & Workshop Management
What is needed is a closed loop claims management process, which administers processes and tracks all warranties throughout their lifecycle to improve customer satisfaction, increase product quality and reduce service cost. This is precisely what our warranty & inventory management system does. ABS enables services organizations to create, administer, process and track warranties, claims and stock through their full lifecycles. As a result third parties can submit their valid claims and receive credits. Customer service can verify coverage and initiate recovery, and field technicians can track stock history and replace in warranty parts. The warranty and inventory management functionality in ABS Information Systems really does it all.
- User Master
- Bank Master
- Customer Category Master
- Item Category Master
- Cheque type Master
- Customer Area Master
- Customer Master
- Supplier Master
- Item Master
- Stock location Master
- U.O.M Master (Unit of measurements)
- Staff Master
- Commission Structure
- Transaction Files
- Invoice – Cash
- Invoice – Service
- Cheque Management
- Supplier Return
- Sales Return
- Job card
- Estimation Card
- Job MRN
- Job IRN
- Job Completion
- Assembling Items
- Cannibalizing Items
- Warranty Register
- Stock Transfer Note
- Stock Disposal Note
- Warranty Claims – Supplier
Service Maintenance Management (AMC) :
- Generating new Service contracts through system.
- Visiting Management.
- Telephone Log Management.
- Periodical Service Management.
- Technician Allocation.
- Complete stock management and stock adjustments.
- Complete workshop management.
- Serial number tracking.
- Receivable and distribution of commission structure.
- Multiple Invoicing methods.
- Unlimited branch management.
- Purchase, return customer and supplier category wise.
- Service center cannibalizing & assembling.
- Cloud base (PasS/SaaS) and much more…
- Hassle free Warranty management process
- Enhanced Profitability through efficiency
- Effective Inventory management
- Efficient Workshop management
- Reduce Warranty claims and processing errors
- Increase Customer Satisfaction & Loyalty
- Enhanced Organizational performance
- Eliminates ineffective claim process
- Avoids excessive Warranty cost and eliminate work
- Enhance competitive advantages & Much more …